Triggered Messaging

Using free to increase profit.

The human perception is, that if something is free you can't lose. This makes free quite unlike any other price point. Even 1p is a lot more than 0p.

You Had Me At Hello: Engaging Customers with a Welcome Program

When I walk into a Victoria’s Secret store, a flock of sales clerks always rush to my side with a “Hello, how can I help you today?”. They want to know what I am shopping...

Would you leave a shop without a receipt?

I thought I would start my blogging career talking about a part of email marketing which for me has so much potential, but yet is not being used to its best ability by many companies.   As...
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